Sales Conditions


The booking of an event is only final upon receipt of written confirmation by letter or email. The customer is expected to provide billing information upon booking, including VAT number, responsible person and description etc. In the event of a change to the invoice due to negligence in passing on the correct data, an additional administrative cost of €10.00 will be charged. The written confirmation of a reservation implies acceptance of our terms and conditions.

Participant numbers

The final number of participants for seminars, workshops and events must be communicated at least 10 days in advance.

Cancellation Policy

You will be billed for the full team-building workshop, venue rental and room occupancy if cancellation is made less than 20 working days in advance (for residential seminars). You will be billed for the full seminar package if cancellation is made less than 10 working days in advance (for non-residential seminars).

Payment conditions

Invoices are payable in cash.


Our prices are exclusive of VAT. All VAT rates (including breakdowns) are specified on the invoice.

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